The problem goes deeper. So do we.
When the obvious part isn’t the problem, the fault is on the board. We investigate consoles, PCs, laptops, phones and tablets at component level. If a repair isn’t viable, you’ll hear why.
The board is the device.
Screens, batteries and ports can be swapped. When a circuit on the board fails, no new part will help. We find the one that failed and repair it where that makes sense.
- Won’t turn on, however good the battery
- Usually: Power
- Still won’t charge after a new port
- Usually: Charging
- Black screen, even after a new screen
- Usually: Display
- Crashes, freezes or storage errors
- Usually: Processor & storage
How we test each area
- Power
- Power management IC and the regulated rails it feeds. We check each rail for shorts and for the voltages that should appear in sequence at power-on.
- Charging
- USB-C/Lightning connector, the charging IC and its protection components. Diagnosed with a bench supply and current measurements, not guesswork.
- Display
- Display connector, backlight driver and the data lines to the panel. We confirm the board is sending a signal before anyone buys another screen.
- Processor & storage
- SoC, NAND storage and the lines between them. Repair here is about stability, never about speed or upgrades, and soldered storage puts data at risk: back up while you can.
Other faults we investigate
The jobs that usually arrive after someone has already tried the obvious part.
- Liquid got inCorrosion and shorts, sometimes weeks after the spill.
- Gets hot or drains fastA short somewhere on the board, often while switched off.
- Worse after another repairLifted pads, pulled connectors, heat and tool marks from a prior attempt.
- Works sometimes, not othersUntil it gets warm, or until it’s bumped.
Already been told it's dead?
"Dead" usually means the obvious fixes didn't work, not that the board was tested. Get a second diagnosis before you replace it.
How a motherboard repair works
Five steps, and you decide at step three. Diagnosis tells you what has failed; it doesn’t guarantee that a repair makes economic sense.
Intake
Describe the symptoms and anything already tried. Prior repair attempts matter: they change where we look first.
Diagnosis
The board is inspected and tested under the microscope: power rails, charging circuit, display and data lines, corrosion and shorts.
Photo · 4:3Inspection step: thermal camera or multimeter on a board, readings visible. Your decision
A concise explanation of what failed, whether a repair is sensible, and what it would involve. You approve before any repair work starts.
Repair and testing
Component-level work on the board, then the device is reassembled and tested as a whole, not just the circuit that was fixed.
Photo · 4:3Repair step: hot-air or soldering iron on the board, flux visible. Return
The device goes back to you with a note on what was done. The case stays on file in case you need it later.
Photo · 4:3Testing step: a device powered on at the bench after board repair, connected to a bench supply.
Honest limits
- Diagnosis isn’t a guarantee. It tells you what failed and whether a repair is sensible. Some boards are too damaged, some parts can’t be sourced, and sometimes the repair costs more than the device is worth to you. Some board-level work needs an agreed attempt charge; if yours does, you hear it before we start.
- We don’t offer data recovery. Back up anything that matters before a repair. On devices with soldered storage, board work can put data at risk; we’ll say when we think it does, before we start.
- Prior repairs change the odds. Heat, tool marks and lifted pads from an earlier attempt can make a board harder to save. Tell us what has been tried; it helps.
- Repair shops and IT providers: if a job is beyond your bench, send it over with your notes. Use the same enquiry and say you’re a business.
What you can count on
- Free initial diagnosisAdvanced procedures are only charged if you agree first.
- A quote before any workNothing is repaired until you approve the price.
- No fix, no repair feeGenerally. Any exception is agreed before work starts.
- Six-month warrantyOn eligible repairs, on top of your consumer-law rights.
- Track your repairEvery case gets a HUS reference you can check online.
The details, and the exceptions, are in our repair terms.
Questions people ask
What counts as a motherboard repair?
Anything where the fault is on the main board rather than in a part that can be swapped. A phone that stays dead after a new battery and charging port, a laptop that won’t power on, a console with no picture after the HDMI port was already replaced. We test the board, find the failed circuit or component, and repair it where that makes sense.
Another shop said it’s dead. Is it worth asking?
Often, yes. “Dead” usually means the obvious fixes didn’t work, not that the board was tested. A second diagnosis tells you what actually failed and whether a repair makes sense, so you decide with real information instead of a guess.
Do you offer data recovery?
No. A board repair aims to get the device working again; it isn’t a way to retrieve files, and on devices with soldered storage some board work can put the data at risk. Back up anything that matters before you send a device in. If you can’t, say so in the enquiry and we’ll tell you before any step that could affect your data.
What if it can’t be repaired, or isn’t worth it?
You hear why. Some faults are too extensive, some parts can’t be sourced, and sometimes the repair would cost more than the device is worth to you. Diagnosis gives you an answer either way; it doesn’t guarantee an economic repair.
Do you take board-level jobs from other repair shops?
Yes. If a job is beyond your bench, send it over with your notes on what’s already been tried. Use the enquiry and mention you’re a repair business.
Not sure it’s worth it? Ask.
Describe the symptoms and what has already been tried. We’ll tell you whether a board-level diagnosis makes sense before you commit to anything.